“Good morning, Transformation, Beverley speaking, how can I help you” this is how we start our day Monday to Friday. There will always be a friendly voice on the other end of the phone, someone to advise and listen to you without judging you. Having worked for Transformation for the last 16 years, I know how nerve-racking that first phone call can be. You are speaking to a complete stranger regarding your gender and confiding in a person you have never met. Take a deep breath and tell us all about yourselves, how you feel, what changes you are hoping for and we will help and advise you all we can. Not only do I take orders over the phone, but I also pack them giving you the customer that personal touch. New customers will receive a £25.00 voucher with their first order which can be spent with their next order and we will always make you aware of all our special offers by post and/or email. If you don’t want to receive postal mail we won’t send you any promotions as we respect your privacy. Every day is different at Transformation HQ, we thrive on challenges and making all our customers happy with the information we give them and the products we send them. We have a great Facebook page which has lots of information and offers and will answer any emails within 30 minutes of you sending them. I also check the Facebook page over the weekend and will answer any email as fast as I can.